Pretty much ever since I can remember, web browsers have had print functionality. I can’t be sure, but I’m guessing even IE 3 back in the day had a button that looked like a printer and shortly after pressing, a piece of paper would come shooting out of a machine somewhere in the room with a picture that looked pretty much like the page on my screen.
Fast forward to modern times and we’ve got web sites that use fancydan stylesheets that let the user print the content and file it away in the attic or in their garden shed.
Do a bit of a rewind to somewhere in between before and now and you’ve got specific pages that are designed to be printed. I’m not sure about you, but I’d expect to see something like this when viewing online bank statements so you know, I could print them out for safe keeping. That sort of thing.
(and here comes the point of this post…)
Egg online banking don’t have the facility (yet – “we’re working on it”) to let me view a statement and print it. I asked and their response was something like “You could copy it and paste into Word”. If I was half awake I would have replied “Or better still, I could take a photo of the screen and nip down to Boots and have it processed within the hour, in landscape and on glossy paper”. I wasn’t half awake.
So I’d like to take this opportunity to lament Egg’s online service when it comes to printing statements. Sort it out please!
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